Built for Avel eCare

We built this for Avel eCare

This isn't a slide deck. It's a working AI agent that handles service inquiries, implementation questions, technical support, and clinical operations. Try it.

Or call our AI agent ☎ +1 (605) 734-8291

Try the Chat Agent

Ask about telemedicine services, getting started with eCare specialties, technical troubleshooting, or anything a facility partner might need help with.

Click the chat icon in the bottom right corner

In production, the widget's appearance and behavior are fully customizable to match your brand.

Try the Voice Agent

Same AI, same knowledge -- just over the phone. Call to experience what your facility partners and clinical teams would hear.

+1 (605) 734-8291

US number • Available 24/7

In production, voice connects to a number of your choice with custom hold music and routing.

What Lorikeet Can Deliver for Avel eCare

Built around real facility scenarios -- service inquiries, implementation onboarding, technical support, and clinical operations across your telemedicine network.

Natural Conversations

Healthcare organizations ask questions in their own words. Lorikeet understands clinical context, handles follow-ups, and resolves issues -- not just FAQ lookups.

All Channels Available

Same AI brain across chat, voice, email, and SMS. Facility partners get consistent answers whether they're asking about eCare ICU, Emergency, or Behavioral Health services.

Compliance Built-In

Built for regulated healthcare. Safety controls ensure HIPAA-conscious interactions, prevent unauthorized clinical advice, and keep every response within your policies.

24/7 Availability

Healthcare doesn't stop for business hours. Lorikeet handles service inquiries, technical support, and implementation questions around the clock -- just like your telemedicine network.

Ready for Your Systems

In production, connects directly to your facility data, clinical systems, and support platforms. This demo shows the experience -- yours will have real integrations.

Deploy in Days

This entire demo -- support scenarios, knowledge base, voice and chat -- was built in hours. Your production launch can be just as fast.

How we built this for you

This demo? Built from scratch for Avel eCare. Real logic for real telemedicine scenarios.

1

Mapped Your Scenarios

Service inquiries, eCare specialty onboarding, telemedicine cart troubleshooting, clinician consult requests, implementation timelines -- all handled with dedicated support logic.

2

Added Your Knowledge

eCare Hospitalist, ICU, Emergency, Behavioral Health, Pharmacy, Crisis Care, 15+ specialties -- all instantly searchable by the AI when partners ask.

3

Set the Safety Controls

No unauthorized clinical advice. HIPAA-conscious interactions. Adversarial input handling. Every response stays on-brand and within your policies.

4

Went Live

Chat and voice are working right now. Ready to connect to your actual facility data, clinical systems, and support backend.

Ready to Add the World's Best CX AI?

Connected to your actual facility data. Handling your real support volume across hundreds of healthcare facilities nationwide. This sandbox is just the start.

Finish Setting Up Your Sandbox